Ride-Rite™ Warranty Evaluation Guide

Firestone air springs are designed to provide years and thousands of miles of trouble-free service. The durability of Firestone air springs is such that they will often outlast other maintenance items on your suspension, such as bushings, shocks, and other components. Ride- Rite™ air springs are warranted to be free of material defects and/or workmanship for as long as the original purchaser owns the vehicle on which it was originally installed. The hardware and brackets which accompany the air spring are warranted for a period of twenty-four (24) months. This limited warranty begins on the original retail delivery date. Firestone may provide replacement parts if the hardware and/or brackets were determined by Firestone to be warrantable. All labor and incidental costs associated with replacing the defective air spring are the responsibility of the consumer.

Firestone offers a complete line of air springs, with products available for a variety of applications. Since each individual air spring is closely examined and pressure tested at the factory, the vast majority of warranty claims are found not to be defective; and failure typically occurs because of abuse caused by other problems associated with the suspension or a lack of sufficient air pressure. The information on the following pages was developed to illustrate common types of failures that may occur and to assist you in determining the cause and corrective action required.

 

Warranty Guide

Coverage

What's covered

Firestone Industrial Products Company’s Ride-Rite™ kits, components, and accessories are warranted against defects in workmanship and materials. This only applies to Firestone manufactured light duty kits.*

 

What's not covered

This limited warranty does not cover service or labor charges, freight or customs charges, lost wages due to down-time, neglect, abuse, misuse, misapplications, improper installation, failure due to external conditions or interference, overloading or alterations to the product, wear and tear, if bought from eBay, Craigslist, or other non-dealer sources, or custom applications.*

 

Period of Coverage

RIDE-RITE™, SPORT-RITE™, COIL-RITE™ KITS
Air Springs Hardware & Brackets
Limited lifetime 2 years
AIR-RITE™ ACCESSORIES
Bumpers, Hardware, Fittings & Air Line
 2 Years
Air Compressor
1-2 Years
(depending on model, refer to the website for specifics)

* Firestone reserves the right to change product components, specifications, and/or designs at any time for any reason without obligation to retrofit prior versions. Firestone supplies air springs to other manufacturers, including air, hitch, and other suspension companies. The air spring and component warranties for non-Firestone manufactured kits and systems are covered by the manufacturer of those products.

Contact Us

Phone: 1-800-888-0650
Email: rrtech@fsip.com

If emailing, please include the following:

  • Name
  • Phone
  • Address
  • Vehicle Make/Model
  • Kit part number, if known
  • Where and when you purchased the kit
  • Brief description of issue
  • Photos are required to identify part numbers and failure mode. 

How Can We Help You?

Please contact us for more information on how to improve the comfort of your ride.

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